Job openings

Customer Service Coordinator

Reporting to the Customer Service Manager, as the Customer Service Coordinator, you'll provide vital administrative support to PEER's Registered Training Organisation (RTO), helping ensure smooth day-to-day operations. You'll coordinate learner administration, scheduling and progress while supporting compliance requirements and delivering exceptional customer service to learners and stakeholders. Working full-time Monday to Friday, onsite from our Albert Park office, you will be a main point of contact for learners, employers and stakeholders.

Customer Service Coordinator $70,000 - $73,000P/A plus Super and PEER perks!

About us:
For nearly 40 years, PEER has been helping South Australians build strong, successful trade careers across construction, defence, mining, and renewable energy. We are a non-profit, industry-based Group Training Organisation (GTO) and an award-winning Registered Training Organisation (RTO), delivering nationally accredited training, apprenticeships, and traineeships across the construction, defence, mining, and renewable energy sectors.

Key Responsibilities

·         Provide high-quality customer service and act as a professional representative of PEER to learners, employers and stakeholders.

·         Coordinate learner administration, including enrolments, inductions, documentation, scheduling and progress tracking.

·         Maintain accurate records and support compliance with RTO regulatory, funding and quality requirements.

·         Build and maintain positive relationships with employers, learners and internal teams to support successful training outcomes.

·         Provide administrative support to training staff, including reporting, data management and learner progression updates.

About You
You’re an organised, customer-focused professional with strong attention to detail and the ability to manage competing priorities in a fast-paced environment. You’ll bring excellent communication skills, a proactive approach to problem-solving, and the ability to build positive relationships with learners, employers and internal teams.

You have demonstrated experience using Microsoft Office applications and ideally exposure to learning management systems or administration within the training and education sector. With a positive, flexible and team-focused attitude, you’ll be confident working independently while contributing to a collaborative team environment.

Compliance Requirements

·          National Police check (or willingness to obtain)

·         Working with children check (or willingness to obtain)

PEER Perks

• Full-time position
• Competitive salary 
• Free access to an onsite gym
• On-site canteen
• Paid volunteer day per year
• Paid community service leave EG: military leave
• Free staff uniform (optional) and laundry allowance
• Monthly RDO Program
• Company Gifted Leave - Christmas shutdown period 

PEER values inclusion and is committed to building a diverse working environment. We welcome applications from Veterans, Aboriginal and Torres Strait Islander peoples, women, culturally and linguistically diverse candidates, people living with a disability, members of the LGBTIQA+ community, and individuals who may not tick all the criteria being sought but are passionate about shaping the future workforce of South Australia.

At PEER, we live our values: Be Respectful, Be Brave, Be Connected and Be Committed.

Applications close 28th August 2026

For a confidential discussion, please contact Melanie Ryan on 0436 522 006 or vial email: 

[email protected]

Spark the Next Generation – Become an Electrotechnology Trainer at PEER!

PEER is looking for qualified electricians to join our team as a Trainer & Assessor, delivering Certificate II and/or Certificate III in Electrotechnology.

No training experience? No problem! We’re looking for strong industry knowledge, a passion for the trade and a genuine interest in developing the next generation of electricians.

About the Role

• Deliver and assess Certificate II and/or Certificate III in Electrotechnology
• Mentor apprentices through theory and practical training
• Share your industry knowledge and experience
• Support apprentices to build successful careers
• Full-time, part-time and casual opportunities available

Why Join PEER?

⚡ No Training & Assessment (TAE) Certificate required to apply – we’ll fully fund your TAE and provide paid study time for full-time employees
⚡ Stay connected to the trade – use your experience without the physical demands of being on the tools
⚡ Better work-life balance – enjoy more predictable hours and a supportive work environment
⚡ Make an impact – help shape the next generation of electricians
⚡ Ongoing development – training, mentoring and professional development
⚡ Licence costs covered – reimbursement for maintaining your electrical trade licence
⚡ Great team culture & wellbeing benefits – including gym access, Employee Benefits Program, EAP and generous leave

What You’ll Need

• Certificate III in Electrotechnology
• Current Australian working rights
• Ability to obtain a Working With Children Check
• Ability to pass a National Police Check

About PEER
PEER is an award-winning, not-for-profit Group Training Organisation and Registered Training Organisation, delivering nationally accredited training across South Australia.

We’re committed to building a diverse and inclusive workforce and encourage applications from people of all backgrounds.

For more information, please contact Freeda Kalaburnis: 
[email protected] | 0473 327 515

Apply via the 'Apply Now' button.

Applications submitted by email will not be considered.

Applications will be reviewed regularly, and the position may close early.

PEER is seeking an experienced Quality & Compliance Manager to join our Quality & Compliance department. 

Reporting directly to the CEO, the Quality & Compliance Manager is responsible for leading the organisation’s quality assurance, compliance and continuous improvement framework across the Registered Training Organisation (RTO) and Group Training Organisation (GTO).

Key Responsibilities:

Lead Quality and Compliance
Maintain and improve the Quality Management System (QMS), ensuring compliance with all regulatory, contractual and organisational requirements.

Manage Audits and Regulatory Requirements
Coordinate internal and external audits, maintain audit readiness, and manage compliance obligations and corrective actions.

Drive Continuous Improvement and Risk Management
Monitor performance, manage compliance risks, and implement continuous improvement initiatives across the organisation.

Provide Governance and Reporting
Maintain compliance documentation and deliver accurate reporting on quality, compliance and risk matters to Executive and Board stakeholders.

Lead Stakeholder Engagement and Capability Development
Provide guidance and training on quality and compliance requirements, fostering a culture of accountability, collaboration and continuous improvement.

Support Quality Training and Employment Outcomes
Work collaboratively with leaders, trainers, field officers, host employers and external stakeholders to ensure quality training, employment and learner outcomes.

About You

You are an experienced quality and compliance professional with a strong track record of leading quality assurance frameworks and driving continuous improvement within complex, regulated environments. Ideally, you bring experience from the vocational education and training, apprenticeship, group training, or ISO quality sectors and are confident navigating regulatory requirements and compliance obligations.

You have a sound understanding of the Standards for RTOs, funded training contracts, and apprenticeship and traineeship systems, coupled with experience managing audits, compliance reviews, and regulatory relationships. Your ability to identify risks, implement practical solutions, and maintain robust governance frameworks enables you to support organisational success while ensuring compliance.

A natural leader, you can influence and engage stakeholders at all levels, build strong working relationships, and develop high-performing teams. You are highly organised, analytical, and detail-oriented, with excellent written communication skills and the ability to develop policies, reports, and compliance documentation to a high standard.

To be successful in this role, you will have:

• A relevant tertiary qualification in governance, risk management, quality, business, or a related discipline.
• At least 5 years' experience in a quality and compliance role or a similar position.
• Demonstrated experience leading quality assurance, compliance, audit, and continuous improvement activities.
• Strong stakeholder engagement, communication, and change management skills.
• A high level of integrity, professional judgement, and commitment to achieving quality outcomes.

PEER Perks

Full-time position offering hybrid work and flexibility
Onsite car parking and main PEER office and overflow car park
Competitive salary
Free access to an onsite gym
On-site canteen
Paid volunteer day per year
Paid community service leave, eg military leave
Free staff uniform (optional) and laundry allowance
Monthly RDO Program
Company Gifted Leave - Christmas shutdown period
 

PEER values inclusion and is committed to building a diverse working environment. We welcome applications from Veteran, Aboriginal and Torres Strait Islander peoples, women, culturally and linguistically diverse candidates, people living with a disability, members of the LGBTIQA+ community, and individuals who may not tick all the criteria being sought but are passionate about shaping the future workforce of South Australia.

Applications must be submitted online; email applications will not be accepted.  For a confidential discussion please email [email protected] with your contact details requesting a call back. 

Apply now with your resume and cover letter and don't forget to complete the short video interview that we will be requesting as part of your application.

At PEER, we don’t just train apprentices - we set them up for success. As one of South Australia’s largest and most respected employers of apprentices, we’re the trusted choice to launch a rewarding plumbing career.

Whether you’re just finishing school or looking to change careers, we’ll provide the skills, experience, and support you need to build a future you can be proud of.

Why Choose PEER?

When you join PEER, you’re part of a supportive team that will guide you through your four-year apprenticeship with confidence.

• Award-winning trade school

• Dedicated mentoring and support

• Nationally recognised qualification

• Clear career pathways and opportunities

What You’ll Learn on the Job:

From the ground up to the rooftop, you’ll gain real-world skills across:

• Hot & cold-water systems
• Irrigation and sustainable solutions
• Gas fitting & roof plumbing
• Sanitary and waste disposal systems
• Mechanical services and more!

What We’re Looking For:

We’re looking for motivated future tradies who are:

• Eager to learn and ready to get their hands dirty
• Physically fit and safety conscious
• Hold a valid driver’s licence and reliable vehicle (P1, P2 or full licence)
• Have full Australian work rights (Permanent Resident or Australian Citizen)
• Able to pass a Police Check, WWCC, and drug/alcohol screening
• Committed to seeing your 4-year apprenticeship through to the end

PEER Perks:

• A dedicated mentor to guide you every step of the way
• Above-award wages + job security
• Access to trade support loans & clean energy grants
• FREE uniform, PPE & a tool kit with interest-free payment options
• Team BBQs, networking events & “knock-off” drinks
• Pathways to awards, development programs & ambassador roles

Apply Now!

• Click “Apply Now”
• Answer the short screening questions
• Upload your cover letter & resume — tell us why plumbing is your passion!
• Complete the Video Interview to finalise your application

At PEER, we’re building a workplace that celebrates diversity and champions inclusion. No matter your background, if you're passionate and ready to learn, we want you on our team.

Don’t let this opportunity go down the drain — start your plumbing apprenticeship journey with PEER today! 

At PEER, we’re passionate about empowering all aspiring tradies, and we’re especially proud to support more women stepping onto the tools and changing the face of the industry.

You don’t need to “fit the mold” — you just need drive, curiosity, and the courage to a future full of possibilities. If you're looking for a hands-on, respected, and high-demand career, this is your moment!

What Makes PEER Different?

At PEER, you’re not just another apprentice — you’re part of a team that’s got your back. We’ve trained thousands of successful tradies, and we’re committed to building a more inclusive industry where everyone can shine.

• Award-winning trade school
• Female mentors & role models
• Inclusive, supportive team culture
• Layers of guidance and encouragement

What You’ll Be Doing:

As a PEER Apprentice, you’ll get real, on-the-tools experience while learning from our experiences Trainers, who are qualified tradespeople themselves! 

Begin or change your career, with PEER! Female Apprenticeship opportunities available across the following trade disciplines:

• Electrical
• Plumbing
• Refrigeration/Air-Conditioning

What We’re Looking For at PEER:

You don’t need previous experience — just a positive attitude and a willingness to learn. We’re looking for future female leaders who are:

• Motivated, reliable and ready to get stuck in
• Physically fit and safety-conscious
• Hold a driver’s licence and have a reliable vehicle (or working towards)
• Able to pass a Police Check and Working with Children Check
• Ready to commit to a 4-year apprenticeship
• Open to learning and proud to break stereotypes

What PEER Offers You:

• A personal mentor who supports your growth
• Above-award wages and job stability
• FREE uniform, PPE & tool kit with interest free payment options
• Clean energy grants and trade support loans
• Networking events, BBQs & social catch-ups
• Access to women-in-trade networks & leadership pathways
• Nationally recognised qualifications
• Opportunity to join the PEER Ambassador Program

Let’s Smash the Stereotype — Together!

Skilled trades aren’t just for the boys — they’re for everyone who’s ready to build something real. Whether you're the hands-on type, a problem solver, or just love learning new skills, an apprenticeship could be your perfect fit.

Ready to Apply?

• Click “Apply Now”
• Answer a few quick screening questions
• Upload a resume and a short cover letter — tell us why you’re keen to be a powerhouse lady-tradie!
• Complete the video submission

At PEER, we believe diversity strengthens our workforce. We actively encourage women and people from all backgrounds to apply. We’re here to support, mentor and cheer you on — every step of the way.

Don’t wait for change — be the change. Your future in a qualified trade starts here, with PEER.

RTO Code: 45744

PEER supports and encourages First Nations people seeking Deadly careers in trades and traineeships to apply for opportunities now! 

PEER are currently recruiting apprenticeship and traineeship opportunities across the following disciplines: 

Trade Apprenticeships:

• Electrical
• Refrigeration
• Plumbing
• Engineering - Fabrication
• Engineering - Mechanical Machining

All the above apprenticeships are 4-years in duration and based in Adelaide, South Australia.

Traineeships

• Defence Industry Pathways Program (DIPP)

The DIPP traineeship is 12-months in duration and also based in Adelaide, South Australia. 

Rolling intakes throughout 2026 so apply now!

If you would like further information, or to discuss your application, please email PEER; [email protected]

❄️ Ready to Build a Career That Keeps South Australia Cool? ❄️ 

Looking for a career where you can earn while you learn, work with your hands, and gain skills that are always in demand?

PEER, one of South Australia's leading employers of apprentices, is looking for motivated individuals to who are ready to kick-start their trade career with a Refrigeration & Air Conditioning Apprenticeship. 

This is your opportunity to learn from experienced tradespeople, gain nationally recognised qualifications, and build a rewarding and financially stable career!

What you will learn!
As a Refrigeration & Air Conditioning Apprentice, you'll gain hands-on experience while working alongside qualified professionals who will teach you how to:

• Install refrigeration and air conditioning systems
• Commission and decommission equipment
• Work with electrical controls and associated systems
• Diagnose faults and develop practical problem-solving skills
• Deliver work that keeps homes, businesses and industries running efficiently

Essential requirements:

• Australian citizenship or permanent residency
• National Police Check, or ability to obtain
• Working with Children's Check, or ability to obtain
• White Card or ability to obtain
• Drivers Licence
• Strong literacy and numeracy skills 

PEER Perks

• A secure four-year apprenticeship with ongoing support
• One-on-one mentoring from experienced industry professionals
• A nationally recognised trade qualification
• Free uniforms and personal protective equipment (PPE)
• A quality tool kit with interest-free repayment options
• The opportunity to build a long-term career in a high-demand industry

Ready to Get Started?

• Applying is easy, Click 'Apply Now'
• Complete the short screening questions
• Upload your resume and cover letter
• Complete the video interview

At PEER, we're committed to creating opportunities for people from all backgrounds. We welcome applications from candidates of all ages, cultures, genders and abilities who are ready to build a rewarding career in the trades.

RTO Code: 45744

💡Register your Interest now for a bright opportunity!

If you love working with technology and want a hands-on career, an Electrical Apprenticeship might be the perfect fit. You’ll learn how to install and maintain electrical systems that power homes, businesses, and everything in between. By becoming an electrician, you’ll be working on cutting-edge projects and gaining the skills that will always be in demand within residential, commercial and industrial industries. 

At PEER, we don’t just offer an apprenticeship—we offer a full career pathway, with all the support, training, and opportunities you need to succeed.

Applications are open for those with a Certificate II in Electrotechnology and those who do NOT have a certificate II in electrotechnology. 

💥Essential Requirements: 

• Full Australian working rights
• National Police Check clearance
• White Card or willingness to complete with PEER
• Drivers Licence
• Strong literacy and numeracy skills 

⚡ Get Amped – Here’s how to register your interest:

• Click to apply and upload your resume and cover letter
• Complete the screening questions

Please note: Electrical Apprenticeships are highly competitive. Only applicants who complete all application requirements will be considered for shortlisting.

💥 Why PEER? Because We've Got the Power to Supercharge Your Career!

At PEER, we don’t just train tradies – we build bright futures. Here’s what you get:

✅ Dedicated mentor to guide your apprenticeship journey
✅ $10K New Energy Apprentice Support Payment 💸
✅ Access to trade support loans
✅ 4 years of job security – no flickering here!
✅ All trade school fees covered
✅ Training for EWP & Safe Working at Heights
✅ Uniforms and PPE – we’ve got you covered
✅ Tool Kit Loan – no need to bring your own toolbox just yet!

We welcome everyone
At PEER, we believe in creating a safe, inclusive environment where diversity isn’t just welcomed – it’s celebrated. We encourage applicants of all ages, backgrounds, abilities, and cultures – including Indigenous Australians and Women to apply. 

For any questions or queries, please email [email protected]

Launch your career in the defence industry and gain Certificate III in Defence Industry Pathways.

Commencing in November 16th 2026 (Intake 7) or March 8th 2027 (Intake 8), This 12 month, full time, paid traineeship offers a unique blend of classroom learning at TAFE Regency Park and hands-on training through three 12-week, paid work placements with leading defence industry employers such as BAE Systems, Babcock, ASC, Supashock, Axiom Engineering, Century Engineering, Shoal Group, Acciona, Neomech, Kennewell Engineering, Aerobond and more! 

Perfect for people at all stages of their career, DIPP is a structured 12 month kick start to your defence industry career where you will gain experience across multiple career pathways such as: engineering, manufacturing, administration, IT, logistics, procurement, supply chain, project management, CAD, HR, advanced manufacturing, composites, electronics, and much more! Preparing you for a dynamic career in both blue and white-collar environments.

Whether you are a school leaver, recently graduated, transitioning into a new career, or seeking your next change, this is your opportunity to work with some of the best employers within the defence industry and forge your future career path.

About the Traineeship

Ideal for anyone considering a career in construction and maintenance of nuclear powered submarines, naval fleet and/or the defence industry.
Enjoy a diverse curriculum which includes an introduction to: Manufacturing and engineering, administration, IT, Warehousing and logistics, procurement and supply chain, and technical & computer aided drawing (CAD).
12-month commitment with high potential for ongoing employment within defence industry upon successful completion.
Gain work experience at a variety of defence industry companies located at various SA locations.
Receive ongoing support and guidance from dedicated mentors, coaches, and educators throughout the traineeship.
Be paid for the duration of the traineeship (includes annual leave, personal leave and superannuation).

About you:

• You are punctual and can travel to work in your own vehicle. A drivers licence is required (P’s at a minimum,).
• Computer literate with a sound level of numeracy and literacy.
• You have a genuine interest in the defence industry
• You thrive in a team setting, understand the importance of communication and trust, and take pride in contributing to a collective mission within the Defence industry.
• Reliable, resilient, and motivated to put in the hard work needed to build a strong and rewarding career.
• You demonstrate strong safety awareness, taking responsibility for your own wellbeing and contributing to a culture where everyone works safely and responsibly.
• You have an open mind and are willing to try everything! This is an amazing opportunity to learn what you like and are good at, and maybe what you don’t like! You may even find a passion for a career that you never even knew existed!
  
  

Why should you apply? 

• Launch Your Career: This is an exceptional opportunity to kickstart a career with purpose within defence Industry.
• Diverse Learning Experience: Engage in a hybrid curriculum covering vital areas within the defence industry.
• Pathway to Employment: Commit to this paid 12-month traineeship to get the skills and experience needed for an exciting career within the defence industry upon successful completion.
• Hands-On Experience: Work alongside industry leaders and gain real experience in a variety of defence related industries.
• Mentorship and Support: Ongoing guidance from a dedicated Apprentice and Trainee Supervisor (ATS) throughout your journey, including supporting you to secure your next role post the program.
• Earn While You Learn: Receive a competitive wage during your training, including annual leave, personal leave, and superannuation, making it financially rewarding as you develop your skills. 
• Exposure to different employers: You will experience different workplaces and roles to grow your skills and understanding of the opportunities available.
• Get industry access: PEER will support you to gain a baseline security clearance and take you on industry immersion activities that will enable you to see some of the unique and exciting aspects of the industry most never see.

Candidates must satisfactorily pass a National Police Clearance, Baseline Security Check (must be an Australian citizen) and medical checks including drug & alcohol screening before a formal offer of employment is provided.  Eligibility criteria apply in relation to work rights.

As a trainee you will be paid in accordance with the National Training Wage.

Want more information? Contact Melanie Ryan - [email protected]

The Defence Industry Pathway Program has quickly built a reputation of excellence. Over 100 trainees have now entered the program with most trainees from intake 1 and 2 graduates having now moved onto fulfilling full time roles within the defence industry.

Will you be the next success story?